Please refrain from posting animated GIFs, memes, joke videos and so on in discussions other than those in the off topic area.
Dismiss this message to confirm your acceptance of this additional forum term of use.
You must be 16 or over
to participate in the Brickset Forum. Please read the announcements and rules
before you join.
Recent discussions • Categories
Dealing with NEW Brick Link buyers
So I have a question for my fellow sellers, what advice can you offer when dealing with new buyers? We have already had one buyer that requested a cancelation because they don't read the splash pages. We also have another newbie that is real slow in paying because I'm sure they also didn't read the splash page.
These newbie buyers think "I can buy one piece for a few cents" but then they see how much shipping costs and they change their minds. More experienced buyers understand that buying as much as you can from each seller is smarter than just buying one brick.
I know that Brick Links official policy is to basically refuse to let them out of the sale, but if you do so, there is still no guarantee they will actually pay. All you can do is leave them negative feed back, which they can do to you as well. Which as sellers that hurts us more. Hence why I am asking for advice.