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NXT Intelligent Brick - any help for failed display?

datsunrobbiedatsunrobbie West Haven , CTMember Posts: 1,032
I picked up another Mindstorms set recently and the display on the #9841 NXT Intelligent Brick is not working. I believe it is just the display that has quit, as it still sings its little song on startup and makes sounds when I press the buttons. I just want to get Bluetooth turned on so I can control it using the phone app.

I've watched several YouTube videos that suggest pulling it apart and either replacing capacitors or re-seating a ribbon cable. Before I go tearing this thing apart, has anyone else on the forum run into this and successfully repaired it? If so, what method worked for you?


  • datsunrobbiedatsunrobbie West Haven , CTMember Posts: 1,032
    LEGO customer service is the standard all companies should strive for. I sent them an email Sunday to find out if it was possible to buy a replacement for my NXT Intelligent Brick with the busted display. I just received a reply letting me know that a replacement has been shipped and should arrive in 7 to 10 business days!
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